FAQS
Frequently Asked Questions about MiniBike Kartel
Orders and Shipping
Common purchase queries answered
MiniBikeKartel.com is your ultimate destination for all things minibikes, frames kit, go-karts, mini trikes, mini jeeps, UTV's, and ATV's. We are a leading online store powered by WooCommerce, offering a wide selection of high-quality products to cater to your adventurous spirit.
Placing an order is simple and hassle-free. Just browse through our extensive catalog, select the items you wish to purchase, add them to your cart, and proceed to checkout. Follow the instructions provided, and your order will be on its way to your doorstep.
We accept a variety of secure payment options, including credit/debit cards, PayPal, Apple Pay, and Google Pay. Rest assured, your payment information is always encrypted and kept safe.
Absolutely! At MiniBikeKartel.com, we understand the importance of personalization. You can choose from a range of customizable options for frames, colors, and accessories, ensuring your minibike or go-kart reflects your unique style.
Once your order is placed, we strive to process and ship it within 1-2 business days. Delivery times may vary based on your location, but we will provide you with a tracking number to stay updated on the status of your shipment.
Yes, we stock a wide range of spare parts to keep your minibikes and go-karts in top condition. From engines to tires, you can find all the replacement parts you need on our website.
Returns and Exchanges
If you need to swap an item
Our Returns and Exchanges policy allows you to return or exchange any product within 30 days of delivery. Whether you changed your mind or encountered an issue with the item, we're here to make the process as smooth as possible.
To initiate a return or exchange, simply contact our customer support team through the "Contact Us" page or send us an email at support@minitrikesforsale.com. They will guide you through the necessary steps and provide you with a return shipping label if required.
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To ensure a successful return or exchange, please make sure the product is in its original condition, unused, and in its original packaging. Any accessories or documentation that came with the item should also be included.
If you are returning a product due to a change of mind, a restocking fee may apply. However, if the return is due to a defect or error on our part, we will cover all return shipping costs.
Once we receive the returned item, we aim to process your refund or exchange within 3-5 business days. Please note that it may take additional time for the funds to appear in your account, depending on your payment method.